Contact Us

You can track your shipment by visiting our website and entering your tracking number in the tracking tool on our homepage. Alternatively, you can contact our customer service team with your reference number, and they will provide you with the current status of your shipment.

We accept various payment methods including bank transfers, credit cards (Visa, MasterCard, American Express), and digital payment platforms like PayPal. For regular clients, we also offer credit terms based on prior agreement. Please contact our accounts department for specific payment arrangements.

SereneSea provides global freight forwarding services to over 120 countries across six continents. Our extensive network allows us to handle shipments to and from virtually any location worldwide. For specific country information or restrictions, please contact our sales team who can provide detailed information about service availability in your region.

We strive to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our customer service line directly. Quote requests are typically processed within 48 hours, depending on the complexity and specific requirements of your shipment.

You can request a shipping quote by clicking the "Get Quote" button on our website, filling out the contact form on this page, or by directly emailing our sales team at sales@SereneSea.in. Please provide details about your shipment including origin, destination, cargo type, dimensions, weight, and any special handling requirements to receive an accurate quote.